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  • Business Checks
    • Computer Checks
    • Manual Business Checks
    • Blank Laser Checks
    • Shop All Business Checks
  • Personal Checks
    • Animals
    • Classic
    • Dog Breeds
    • Floral
    • High Security
    • Inspirational
    • Patriotic
    • Patterns
    • Scenic & Travel
    • Shop All Personal Checks
  • Accessories
    • Printable Deposit Tickets
    • Manual Deposit Tickets
    • Security Deposit Bags
    • Double-Window Envelopes
    • Single-Window Envelopes
    • Tax Form Envelopes
    • Binders
    • Compliance Posters
    • Compliance Poster Subscriptions
    • Security Products
    • Stamps
    • Checkbook Covers
    • Registers
    • Shop All Accessories
  • Tax Forms
    • W-2s and W-3s
    • 1099s and 1096s
    • Tax Form Envelopes
    • Shop All Tax Forms
  • Home
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  • FAQ

    Frequently Asked Questions

    What are the areas of a check that can be personalized?

    There are several areas of a check that can be personalized. Areas include routing & transit number, account number, starting check number, custom/stock logo or monogram and the over signature line (OSL). Please see image below for details.

     

    What payment options do I have?

    We accept Visa, MasterCard, Discover, and American Express, utilizing the VeriSign service, one of the most recognized symbols of trust on the Web. Your credit card will be authorized at the order confirmation stage of the online ordering process. When items from your order have shipped, your credit card will be charged.

    Can I order by phone?

    If you need any help with your order, or if you want to place your order by phone, call us at 1-855-323-3368. We'll be glad to help.

    Returns

    If you have received your order and it is damaged or defective in any way, please let us know and we will replace it immediately. If you have received your order and feel that the personalization is not accurate to your online preview, we will be glad to re-print your order at no additional charge. We believe in our products and back them up with our 100% Satisfaction Guarantee. If you are not completely satisfied with your order, call us for a full refund at 1-855-323-3368.

    Cancellation policy

    All online orders are submitted to production immediately to provide the timeliest service possible. Therefore, orders cannot be canceled after they are submitted. Please call 1-855-323-3368 and speak with a representative for further assistance.

    What is the difference between a Laser/Inkjet Printer and a Continuous printer?

    If your printer prints one sheet at a time, it is most likely a Laser or Inkjet printer. If your printer has pin feeds or tractor feeds, use the Continuous option.

    Who do I call to check on status?

    We typically ship your order within 5 - 7 business days upon receipt of all order information, so you will not normally need to check on status. If you provide us your email, we will send you email shipment notification. However, you are welcome to call us for any reason at 1-855-323-3368.

    Shipping

    Standard shipping and handling: two-to-three-week standard delivery

    • Free Standard shipping on all orders.
    • Expedited delivery available for an additional cost.
    • If your order contains multiple items, items may ship together in one package; if shipped separately, items may arrive days apart.
    • Customers in Hawaii, Puerto Rico, and Alaska, as well as international customers must call our customer care team for shipping charges.
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  • Address

    Address

    Quicken Checks
    PO Box 27207
    Salt Lake City, UT 84127-0207

  • Phone

    Phone

    1-855-323-3368

    Fax

    1-800-831-0519

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© 2022 Quicken Inc. All rights reserved. Quicken is a registered trademark of Rocket Mortgage, LLC, used under license.

© 2022 Harland Clarke Corp. All rights reserved.